Shipping policy

All orders are processed and sent out within 3 business days with Australia Post. If the parcel can not be delivered to the senders address, a card will be left and it will be dropped at the nearest Australia Post for pick up. Once your parcel has been sent, you will receive a tracking number so that you can track your parcel.

AUSTRALIA

FREE EXPRESS SHIPPING  For all orders over AU$150.

Standard Shipping - 2-7 days*  $ 10.00AUD

Express Shipping -  1-4 days*  $ 12.00AUD

Express Same Day Shipping - order shipped same business day for orders received before 2pm, otherwise shipped next business day - 1-4 days* $15.00AUD

Delivery timeframes may change due to factors outside of S+S control: *For an delivery timeframes please see: https://auspost.com.au/service-updates/domestic-delivery-times

Please check your state for an estimated timeframe as provided by Australia Post.

INTERNATIONAL

New Zealand 

Standard Shipping - 7-12 Days: $12.00 AUD 

Express Shipping - 5-8 Days: $20.00 AUD 

Canada 

Standard Shipping - 6-12 Days: $15.00 AUD (Approx. same to CAD currency)

Express Shipping - 4-8 Days: $25.00 AUD (Approx. same to CAD currency)

United States

Standard Shipping - 6-12 Days: $15.00 ($11.00 USD depends on currency rate)

Express Shipping - 4-9 Days: $25.00 AUD ($16.00 USD depends on currency rate)

UK 

Standard Shipping - 6-12 Days: $20.00 AUD (Roughly $11 pound sterling, subject to currency rate)

 

Rest of the world - 6-27 Days

Flat rate: $20.00AUD

Germany, France, Netherlands, Norway, Romania, Singapore, Slovakia, Sweden, Switzerland,

If international shipping is not listed for your country please email us on solandsandliving@gmail.com or contact us on instagram: sol_and_sand

Delivery timeframes may change due to factors outside of S+S control:

Link to Australia Post International COVID Disruptions:

https://auspost.com.au/service-updates/international-service-updates

UMBRELLA

Pick up from the Gold Coast is Free. If you select pick up, you can organise your preferred pick up time by contacting Sól + Sand via solandsandliving@gmail.com

Once the Umbrella is ready for pick up will receive an email notification.

Domestic only Shipping is organised through Pack and Send and it may take up to 7+ Business day to receive you Umbrella. It will be fully packaged, tracking number provided and insured. Shipping timeframes are dependent on your location, this information will be provided to you. As you can appreciate delivery time may be impacted by factors outside of Sól + Sand's control, however you will be provided with support and a tracking number with the carrier to ensure you are kept updated through the process.

Please visit our Instagram for a video of our beautiful Beach Umbrella.

Shipping Rates:

Standard 5-7* Business days for flat rate of $25.00

Express 1-3* Business days $50.00

As you can appreciate delivery timeframes may be impacted by factors outside of Sól + Sand's control, however you will be provided with support and a tracking number with the carrier to ensure you are kept updated through the process.

Factors may involve but aren't limited to weather conditions, carrier constraints and global impacts such as covid etc.