Shipping policy
All orders are processed and sent out within 3 business days with Australia Post. If the parcel can not be delivered to the senders address, a card will be left and it will be dropped at the nearest Australia Post for pick up. Once your parcel has been sent, you will receive a tracking number so that you can track your parcel.
AUSTRALIA
FREE EXPRESS SHIPPING For all orders over AU$150.
Standard Shipping - 2-7 days* $ 10.00AUD
Express Shipping - 1-4 days* $ 12.00AUD
Express Same Day Shipping - order shipped same business day for orders received before 2pm, otherwise shipped next business day - 1-4 days* $15.00AUD
Delivery timeframes may change due to factors outside of S+S control: *For an delivery timeframes please see: https://auspost.com.au/service-updates/domestic-delivery-times
Please check your state for an estimated timeframe as provided by Australia Post.
INTERNATIONAL
New Zealand
Standard Shipping - 7-12 Days: $12.00 AUD
Express Shipping - 5-8 Days: $20.00 AUD
Canada
Standard Shipping - 6-12 Days: $15.00 AUD (Approx. same to CAD currency)
Express Shipping - 4-8 Days: $25.00 AUD (Approx. same to CAD currency)
United States
Standard Shipping - 6-12 Days: $15.00 ($11.00 USD depends on currency rate)
Express Shipping - 4-9 Days: $25.00 AUD ($16.00 USD depends on currency rate)
UK
Standard Shipping - 6-12 Days: $20.00 AUD (Roughly $11 pound sterling, subject to currency rate)
Rest of the world - 6-27 Days
Flat rate: $20.00AUD
Germany, France, Netherlands, Norway, Romania, Singapore, Slovakia, Sweden, Switzerland,
If international shipping is not listed for your country please email us on solandsandliving@gmail.com or contact us on instagram: sol_and_sand
Delivery timeframes may change due to factors outside of S+S control:
Link to Australia Post International COVID Disruptions:
https://auspost.com.au/service-updates/international-service-updates
UMBRELLA
Pick up from the Gold Coast is Free. If you select pick up, you can organise your preferred pick up time by contacting Sól + Sand via solandsandliving@gmail.com
Once the Umbrella is ready for pick up will receive an email notification.
Domestic only Shipping is organised through Pack and Send and it may take up to 7+ Business day to receive you Umbrella. It will be fully packaged, tracking number provided and insured. Shipping timeframes are dependent on your location, this information will be provided to you. As you can appreciate delivery time may be impacted by factors outside of Sól + Sand's control, however you will be provided with support and a tracking number with the carrier to ensure you are kept updated through the process.
Please visit our Instagram for a video of our beautiful Beach Umbrella.
Shipping Rates:
Standard 5-7* Business days for flat rate of $25.00
Express 1-3* Business days $50.00
* As you can appreciate delivery timeframes may be impacted by factors outside of Sól + Sand's control, however you will be provided with support and a tracking number with the carrier to ensure you are kept updated through the process.
Factors may involve but aren't limited to weather conditions, carrier constraints and global impacts such as covid etc.