Shipping policy
All orders are processed and sent out within 3 business days with Australia Post. If the parcel can not be delivered to the senders address, a card will be left and it will be dropped at the nearest Australia Post for pick up. Once your parcel has been sent, you will receive an email notification from Australia Post with a tracking number so that you can track your parcel.
AUSTRALIA
FREE SHIPPING For all orders over AU$150.
SHIPPING OPTIONS:
Standard Shipping:$ 10.00AUD
Estimated Delivery times: 2-7 days*
Express Shipping :$ 12.00AUD
Estimated Delivery times: 1-4 days*
Express Same Day Shipping - $15.00AUD
Estimated Delivery times: 1-4 days*
Express Same Day Shipping orders are prioritsed and will be processed Same Day when received before 12pm and posted Express via Australia Post. The order must be received before 12pm, otherwise the order will be the shipped the next business day. Once posted via Australia Post you will receive a tracking number by email to parcel track.
*Delivery timeframes may change due to factors outside of S+S control: *For an delivery timeframes please see: https://auspost.com.au/service-updates/domestic-delivery-times
Please check your state for an estimated timeframe as provided by Australia Post.
INTERNATIONAL
New Zealand
Standard Shipping - 7-12 Days: $12.00 AUD
Express Shipping - 5-8 Days: $20.00 AUD
Canada
Standard Shipping - 6-12 Days: $15.00 AUD (Approx. same to CAD currency)
Express Shipping - 4-8 Days: $25.00 AUD (Approx. same to CAD currency)
United States
Standard Shipping - 6-12 Days: $15.00 ($11.00 USD depends on currency rate)
Express Shipping - 4-9 Days: $25.00 AUD ($16.00 USD depends on currency rate)
UK
Standard Shipping - 6-12 Days: $20.00 AUD (Roughly $11 pound sterling, subject to currency rate)
Rest of the world - 6-27 Days
Flat rate: $20.00AUD
Germany, France, Netherlands, Norway, Romania, Singapore, Slovakia, Sweden, Switzerland,
If international shipping is not listed for your country please email us on orders.solandsand@gmail.com or contact us on instagram: solandsand.store or online web chat on our website: solandsand.store.com
Delivery timeframes may change due to factors outside of S+S control:
Link to Australia Post International COVID Disruptions:
https://auspost.com.au/service-updates/international-service-updates
LOCAL PICKUP -
Processing timeframe:
The order will be processed within 24-48 hours and you will be contacted once the item is ready for pick up.
The pick up address: 21 Brighton Street, Biggera Waters, QLD,4216
Please note we do not have a physical store, pick up time must be organised prior to pick up.
Once the order is ready for pick up you will be contacted to organise your preferred pick up date and time.
If you require an immediate pick up please email us orders.solandsand@gmail.com or use our online webchat or contact us on Instagram: solandsand.store